Overview
We are seeking a highly organized and detail-oriented Receptionist/Assistant to join our team in the Wilkesboro office. This role is essential in providing excellent customer support and ensuring smooth daily operations. The ideal candidate will have strong clerical skills, proficiency in data entry, and experience with calendar management. If you thrive in a fast-paced environment and enjoy working with people, we encourage you to apply.
Duties
Greet and assist visitors in a friendly and professional manner.
Manage incoming calls, directing them to the appropriate personnel or taking messages as necessary.
Make outgoing calls to make or verify appointments for estimates or installations.
Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
Schedule appointments and manage calendars for staff members.
Provide clerical support including filing, document preparation, and correspondence management.
Utilize Google Suite for various administrative tasks including document creation and spreadsheet management.
Support financial operations by assisting with QuickBooks entries as needed.
Ensure the reception area is tidy and welcoming at all times.
Assist with customer inquiries and provide information about services offered.
Assist with translation Spanish to English
Experience
Previous experience as a receptionist or in a similar role is preferred but not required.
Proficiency in Google Suite applications (Docs, Sheets, Calendar).
Knowledge of Slack.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Excellent typing skills with attention to detail for data entry tasks.
Experience with QuickBooks is a plus but not mandatory.
Strong interpersonal skills to effectively communicate with clients and team members.
A proactive attitude towards problem-solving and customer support.
Join our dynamic team where your contributions will make a difference! We look forward to welcoming a dedicated Receptionist/Assistant who is ready to take on new challenges in a supportive environment.
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